BILINGUAL INSIDE SALES REPRESENTATIVE

DISTRIBUTION INDUSTRY

Our highly valued client is looking for an Inside Sales Representative to join their team!

Based either in Ottawa or Mississauga, this is a full-time business to business sales role focusing on the province of Quebec. The role combines dealing with existing wholesale customers and sourcing potential new clients.

Responsibilities:

• Responsible for sales and customer service for a large wholesale customer network in Quebec
• Daily outbound calls and emails to customers
• Close sales and achieve quarterly quotas
• Work closely with the outside sales team, sharing best practices and helping on initiatives
• Work closely with the customer service department
• Strengthen and nurture relationships with existing customer base
• Retain at risk customers by taking ownership of issue resolution
• Identify and research potential new customers, targeting key decision makers resulting in sales
• Contact and close leads provided internally by other departments
• Be fully aware of the company’s strengths and leverage those against the competition
• Offer website/phone training as necessary to customers to allow them to utilize the company’s services
• Daily tracking and logging of sales calls/progress
• Maintain and expand database of existing customers and prospects

Qualifications:

• Three years of sales or customer service experience ideally in a similar industry
• Fully bilingual (English and French)
• Proven record of accomplishment of increasing sales and achieving sales quotas
• Minimum High School diploma; Bachelor’s Degree preferred or equivalent experience
• Strong phone presence and experience dialing significant numbers of customers daily
• Excellent verbal and written communication skills
• Strong listening skills combined with ability to bring solutions to customers
• Ability to work independently demonstrating organizational and time management skills
• Comfortable using Word, Excel etc. Experience using CRM applications is an asset